Customer Relationship Management - With Shakeel Ahmad
| Event | |||
|---|---|---|---|
| After attending this information-packed two-day seminar, you will walk away with a
knowledge and understanding of today's state-of-the-art strategies that can lead to a
profitable CRM philosophy for your company. And, you will return to work with a clear
understanding of what customer relationship management is, and what is required for you to
develop, implement, and improve an effective CRM program in your own organization. Get winning strategies for acquiring and retaining customers by leveraging the latest advanced technologies. This course will teach you how to select the right tools for your business-- so it can grow today--and on into the future. Lagging means lost customers, which means damage to the bottom line. But how do you not lag when customers are moving lightning fast to demand constant changes in the speed to complete their transactions? How do you keep your customers when the move to another company is nothing more than a mouse click and a minute away? CRM is the answer. Customer Relationship Management, a strategy that leverages very advanced technologies is the way to cut to the 21st Century business chase. BENEFITS You will be able to: · Understand why CRM is essential to the future of your company · Find out what is required to make CRM a success · Learn how to build a cohesive CRM team · Discover CRM technology you will require now and in the future · Identify obstacles to implementing CRM and how to avoid them · Plan how to reshape your organization into one that embraces a value-added CRM philosophy and much more · Network with industry peers to understand real-life issues and solve them. WORKSHOP FACILITATOR Shakeel Ahmad With over 8 years of direct training experience, Shakeel is a British Council certified management trainer holding a Bachelor in Computing from University of Portsmouth UK, and an MBA from Imperial College of Business Studies, Pakistan. Amidst many of his entitlements, he is a member of the British Computer Society and has recently been recognized as a Certified E-commerce Consultant (CEC), the most prestigious title in this field awarded by the Institute of Certified E-Commerce Consultants, USA. As a pioneer of e-business education in Pakistan, Shakeel believes true learning goes far beyond the classroom, beyond the knowledge of the teacher itself. He is a strong proponent of Open Space Technology where his training is never barred by the specifics of the curriculum. He continues to share what he continues to learn and according to him, this is his sole source of survival. | |||
| Event: | Customer Relationship Management - With Shakeel Ahmad | ||
| Start: | 6/14/2006 | Contact: | eristotle™ |
| Ends: | 6/15/2006 | Phone: | (042) 628 5490 - 91 |
| Location: | Moghal Hall, Avari Hotel | Fax: | (042) 636 0124 |
| Lahore, Pakistan | Link: | http://seminars.eristotle.com/coursereg/crm140606.pdf | |
| This item has been viewed 1657 times | |||
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