Inspectors With No Flooring Experience, How to Protect Yourself.
Over the years I keep hearing these numbers; 90% of all flooring failures are attributed to poor installation practices. Well can you imagine why that number is so high! We have inexperienced inspectors out there blaming installers for anything. They have been trained by manufacturers and told to report anything even unrelated to the problem at hand so they can deny the claim and blame the installer. I've worked for the inspection brokerage firms and I have seen this happen first hand. Nothing makes me more upset than hearing those falsely inflated numbers thrown out there.
Why is our industry the only trade to allow people with no installation experience become inspectors?
I know for a fact there is a huge amount of people out there who have never installed the flooring they inspect. As far as I know our industry is the only one who allows this to happen. How on earth do you know enough about the trade you go out and make decisions that can effectively ruin a persons livelyhood?
I have also witnessed questions from so called paper tiger inspectors on forums that totally are like a DIY question, yet they are out there every day on claims and writing reports.
What kind of people allow this to happen? Should you be able to "LEARN" your inspection trade on the backs of the installation community?
These paper tiger inspectors have a slew of paper certs, but do they really know the trade from the bottom up? Who is going to step up and stop this? It's been happening far to long.
Things to do at an inspection;
1) If you ever have a floor that needs an inspection make certain you are present. Take pictures, take pictures if him doing his field tests.
2) Ask that person how much hands on flooring experience he or she has. If they will not or cannot verify it ask for another inspector.
3) Ask who certified him and ask to see his certification papers or card.
4) Ask or find out who the inspection entity was approved by ie manufacturers or who?
5) Ask for a second opinion if need be. You do not have to let the first inspection stand.
If by chance you get taken to court and the inspector chooses to not provide proof of experience ie journeyman experience have you lawyer take him to the task about how it is he is such an expert just taking a 3 day class and a middle school type multiple choice question exam, some are even open book.
Since Selva Lee's article on the state of the inspection industry was published in bnp magazine in 07 it has been buried and is still business as usual.
Read it here; http://www.fcimag.com/Articles/Cover_Story/BNP_GUID_9-5-2006_A_10000000000000187385
Last Edited 7/5/2011 12:48:34 PM
Stephen Perrera Posts: 823 Since: 5/27/2008
6/13/2011 11:40:44 AM
Some of you know who that grumpy guy was. Read this thread: