How many times have you walked into your customer's home to measure and immediately noticed that unsightly, uneven and usually black "dip" around the entire perimeter of each carpeted room? I call it the "ugly dust gully"... more

Do you appreciate your prospective customers? Do you show your appreciation? I have been going on estimates and installing carpet in the field for twelve years now... more

The world around us is constantly changing, adapting expanding. We must adjust, reform, conform, adapt. This was how the Schluter rep put it when he first showed me the Ditra products... more

Most people outside of the flooring industry have little or no knowledge of who a flooring inspector is, much less what he does. The role of the inspector and WHO he is has also changed drastically over the years. I am going to touch on a few of the high points... more