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This situation was experienced by a dealer who had just sold a very high end wool carpet product, a five figure sale, to a consumer only to have it rejected when it arrived at their home... more

  
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Two questions were posed this past week about red colored carpets. The first was from a dealer who had a complaint for red dye coming off a polyester carpet being transferred onto two different light colored vinyl floors in separate areas soon after installation... more

  
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Amazing and interesting statistics in a response by a group of large floor covering dealers scattered around the country when asked if they could change one thing about the industry and their business. The two most mentioned concerns were product quality and installation or labor... more

  
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Here’s part of a letter I received from one of the many contacts I get weekly from floor covering dealers. This letter included pictures of the carpet in question and the actual sample of the vinyl flooring material... more

  
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Transmitted: 3/29/2024 8:20:29 AM
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