On a recent complaint on a patterned product, the installation firm said the carpet was bowed so badly it wouldn’t align properly. The general contractor told the mechanics to install it anyway because he had to complete the job... more

For a long time now, you have been reading my complaints with patterned carpet and the mills inability to keep the patterns straight. This is a perpetual problem particularly in the commercial carpet segment... more

The information in this article is particularly relevant today because patterned carpet is a major factor in the commercial market and growing rapidly in popularity in the residential market... more